I want to take a moment to sincerely thank you for your time, expertise, advice and friendship during our recent move across the country. You are a true professional and so very good at what you do! I really do appreciate the countless hours that you and your team spent helping us to market and sell our home... You and your team amazed us with your professionalism and responsiveness. You were at our house within three hours with the necessary paperwork and marketing data so that we could move forward right away. We had a sign in the yard that very day. I was impressed with the Curtiss Team from day one. The marketing data, beautiful photos, your ideas as well as the time spent with us was so very much appreciated. I also loved the fact that I could call or text you at any time day or night and you were there for us. Planning, working and advising us along the way.
Your marketing efforts were amazing! We listed the house on August 1st and you had it sold for me on September 9th at 97% of the original list price! The sale price was almost to a dollar of what you originally suggested I list at to get immediate market response with multiple offers. You really know the real estate market!
Your excellent service, frequent communication, professionalism and dependability made the process so much easier for us. Your attention to detail as well as your knowledge of the current market assisted us in understanding how to prepare our house for the listing and also resulted in finding a buyer within a couple of weeks of the listing. We are so happy to have worked with you and wouldn’t hesitate to do it again.
It was a pleasure working with The Curtiss Team on the sale of our home. Starting from the initial meeting, they were knowledgeable and attentive making the entire process run smoothly and efficiently - guiding us every step of the way! Their caring and upbeat attitudes enabled us to develop a strong working relationship with them. We appreciated all the little things that Dionne and her team did to help alleviate any feelings of stress such as providing names of skilled, reliable handy-workers to help with repair and maintenance and overseeing the fine details of the staging process and photo session of our house. Also no matter what time of day, The Curtiss Team would quickly respond via phone or text message to any last minute questions.The extraordinary marketing of our house spurred a lot of interest and our home was sold on the first weekend that it was listed! We are very happy to have worked The Curtiss Team and would not hesitate to work with them again.
I want to thank you for all your help, your patience, and your hand-holding!... When the time came for me to sell my home, I was already living out of state. I needed a realtor I could depend on to take care of all the little things that need doing when one is getting a home ready to list for sale. I was introduced to Dionne Curtiss and Niki Curtiss, and even though I met with other realtors, they seemed like a great fit for my particular needs, and I was so right to have engaged them to represent me! We were able to manage everything long-distance, and I never had to make a trip back to California to deal with anything in person... As a widow, I am not used to making big decisions on my own... and both Dionne and Niki, as well as their assistant, Sue, were there to hold my hand and guide me through the entire process, from our first meeting, to signing a contract, to the close of escrow.
I wanted to thank you and the Curtiss Team for an amazing job at selling our house. I had interviewed 5 realtors before making a decision, and while all seemed good, your team far exceeded our expectations; and they were high expectations... You also guided us in making the house ready for sale without spending more than we had to... There was a lot to get done, and you had a great way of moving us forward, without stressing us out during an already stressful time... Together, we also came up with a price and a strategy, and we executed on it. You made us take every offer seriously, and just when I started wondering if we had to do something else, sure enough, the right offer came in... You checked on us personally, and we felt genuinely cared for from start to well past the finish.
Our spontaneous decision to purchase a new home put us in the position to sell our current home quickly. Your teamwork came together perfectly... Both transactions went smoothly and quickly. You both listened and worked with our concerns and needs. The scheduled caravans and weekly open houses provided the traffic and exposure we needed to get our house sold in five weeks... Our friendship began about 20 years ago with the sale of our first home. Since then we have come to trust you, work well with you, and always feel like your most important client.
A heartfelt ‘thank you’ for taking the hassle away... Your marketing presentation and your specific and detailed plan for pricing, listing and selling my home were obviously well thought out. The professional photography for the sales brochures and the Virtual Tour were outstanding. Your email ‘blasts’, the Showcase listing on Realtor.com and your advertising plan for my home quickly and thoroughly introduced the property to many interested buyers... First time buyers and seasoned real estate investors alike cannot help but be thrilled with your polished presentation, your home-specific marketing plan, knowledge of the real estate business and your always professional demeanor.
In selling our Oak Park home, this wonderful team truly showed the value of teamwork when it came to the negotiation of the price and terms of the sales contract, and the efficiency with which they handled the inspections, disclosures, contingency periods and general escrow process. Diligence, professionalism and ethics are the first three elements that come to mind when we think of The Curtiss Team... Communication with us was one of our top priorities and The Curtiss Team kept us informed on a daily basis via email and telephone as to the status of our escrow and all its components.
Given how stressful and emotional the ordeal can be, it was so important for us to have people we trust so that we could rest assured that we were getting sound advice. Luckily, we have known you personally and professionally for years, so when we quickly had to put our house on the market, we knew exactly who to call... Both of you were ready to hit the ground running which was so important to us since we were already in escrow on our new house... Within just a few days of having our first conversation, we had a game plan in place which included all the research to decide on the price, marketing plan and steps that we needed to take in order to prepare our house to go on the market... One of the most impactful benefits from your team was the contacts and relationships you have with reliable service providers in all areas... You helped us work through the list of “to do” items and kept us on track... You both provided your expert opinion on how best to stage the home... We ended up in a multiple offer situation and although there isn’t a “correct” strategy, you helped us decide on a course that we felt was most appropriate... Thanks again for everything you did and although the entire process felt overwhelming to start, you helped us get through it in the most calm, efficient and effective way.
All-star team! They know the market very well, understand your needs and, most of all, have FULL knowledge of home purchasing process. Buying a house is exciting but stressful at the same time. We had to jump through many hoops. Niki and Dionne guided us very well and completed the deal right on time! If I sell my house, I will call them again. If you want to have more excitement and less stress, I definitely recommend them!
I am an executive for a high end automotive company and in such a role have moved 10 times in 15 years, both within the United States as well as Internationally. Working with the Curtiss Team has been the best experience relating to moving that my family and I have encountered to date. The Curtiss team truly have been a blessing for us. They went above and beyond to thoroughly understand our needs, guiding us when we leaned towards making wrong decisions and guiding us through the right ones. No matter how many times you move it is always a stressful event, The Curtiss Team somehow made it simple and enjoyable and have been there to help us long after we closed on the house. I can, and will, with full confidence highly recommend The Curtiss Team to family, friends and strangers alike.
We, as a family, are very thankful for all the professional hard work and diligence you have always provided us within every single transaction you have completed for us, namely two sales and three purchases... Also, the positive feedback that I am accustomed to hearing from the friends and colleagues we have referred to you over the years, confirms your commitment to always representing your clients’ best interests.
I have had the pleasure of using The Curtiss Team on my three real estate transactions in the Conejo Valley over the past eight years. In all three dealings, they have gone far and above the call of duty and greatly exceeded my expectations... Dionne again represented me very well and was successfully able to negotiate several seller concessions on my behalf.
We truly enjoyed working with The Curtiss Team to purchase our first home. Dionne was so thorough and thoughtful in her communication throughout the process, which is absolutely critical. What was so impressive about her approach is that she was able to lead us to the right home without ever being persuasive in any direction. Striking that balance and being a true partner for us made all the difference in the world. We’re so grateful for the service we got from The Curtiss Team.
We very much enjoyed your team approach, which meant we always had easy access to at least one of you at any point during the home selection and purchase process... Better yet, your assistance in negotiating the deal and navigating the ‘paper maze’ was superb, which resulted in a fair transaction for all parties.
We were most impressed by your knowledge of the Conejo Valley and that you truly listened to our needs... After we purchased our new home, you continued to help by providing referrals to well respected contractors, plumbers, and other service professionals... You’re not just our realtor, but a family friend.
Being unfamiliar with this area, we needed a buyer’s agent who could advise us on not only the California real estate market, but also schools, neighborhoods, shopping, activities – basically everything. Dionne and her partners immediately took our case to heart. They tailored home searches to meet our needs and explained pluses and minuses of homes and neighborhoods... At all times, Dionne made us feel like we were her top priority... When we picked a home and entered the contracting phase, Dionne’s professionalism shone through. She was very thorough on inspections and repair requests, making sure each repair was completed exactly according to the contract.
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